Agero: Central’s Roadside Service for Personal Auto Policyholders
Research shows that Americans experience 69 million vehicle breakdowns each year, resulting in 30 million lost workdays, and 9 billion...
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Bluffton, Ohio 45817
Nov 14, 20227 min read
How to Start a Brewery: Insurance Edition
How to Start a Brewery: Insurance Edition Breweries are quickly becoming commonplace in cities and towns across America. In fact, as of...
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Sep 26, 20224 min read
Central’s Nurse Hotline: A Modern Solution for Work Injury Reporting
Most of the time, with proper precautions, employees can avoid a work injury on the job. However, in certain fields or trades, no amount...
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Sep 22, 20225 min read
5 Steps to Improve Your Customer Service
At Central, our top priority is maintaining positive relationships with our agents, policyholders, and employees. Every move we make is...
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Sep 30, 20215 min read
We’re headed to the Insurance Leadership Forum with some big news…
CIAB’s Insurance Leadership Forum kicks off tomorrow in Colorado Springs and our team is looking forward to spending time with our agents...
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Jun 24, 20211 min read
Credit Card Fraud: Sharing Your Number Over the Phone
Did you know that credit card fraud is one of the fastest-growing forms of identity theft? According to businesswire.com, credit card...
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Feb 4, 20213 min read
“I want to work in insurance when I grow up!” – No One Ever
“I want to work in insurance when I grow up!” – No One Ever There aren’t a lot of people working for insurance carriers or agents who...
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Jan 12, 20213 min read
Exploring the Many Options in myCentral®
myCentral is a convenient and secure option for managing your insurance information, anytime, anywhere. In addition to reporting a claim,...
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Dec 1, 20202 min read
GivingTuesday and Customer Service
According to their official website, GivingTuesday was created in 2012 as a simple idea: a day that encourages people to do good....
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Oct 6, 20203 min read
The Benefits of Your Loss Control Consultant
Loss Control for insurance is defined as risk management procedures designed to reduce the chances of claims against insurance policies....
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Jul 30, 20202 min read
Managing Claims is Easy with myCentral®
Insurance is such an oddity; people pay premiums in exchange for a promise of help if something goes wrong. Everyone hopes to never test...
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Jun 2, 20202 min read
Proof of Insurance When You Need It Most!
You see the blue and red flashing lights in your rearview mirror. You think to yourself, “How fast was I going? I wasn’t going that fast,...
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May 21, 20203 min read
What is Subrogation?
Subrogation is a common term in the insurance industry but not a common one outside of it. So what is subrogation? Subrogation is a legal...
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Apr 30, 20202 min read
Hiring Young Workers: Know the Rules!
High school and college-age workers are an important part of the employment pool; they take your order at fast-food restaurants, bag your...
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Mar 26, 20202 min read
Why You Should Care About Your Child’s Financial Literacy
Families across the country are in quarantine and are likely keeping their children busy by assigning chores! Many of us will reward our...
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Feb 13, 20202 min read
A Frozen Forecast Leads to Dangerous Driving
Many woke up today to the beauty of a winter wonderland, where everything is blanketed in bright white snow. It’s the kind of snow that’s...
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Feb 11, 20204 min read
Getting Personal with Agents and Underwriters
I’ve been working in the insurance industry for 18 years now. Currently, I hold a position as a Personal Lines Underwriter with Central...
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Dec 3, 20192 min read
The Spirit of Kindness in Customer Service
The holiday season is officially here (which I like to think started on World Kindness Day in November)! Thanksgiving just passed, today...
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Sep 12, 20192 min read
TIPS for Your Servers This Football Season
Football season is here! It seems to evoke a sense of enthusiasm and celebration, especially when your favorite team is playing! Just...
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Aug 8, 20192 min read
Great Customer Service: Own It!
We all know that customer service is a simple thing that makes a big difference. Many companies profess to have “Great Customer Service”...
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