myCentral Enhanced to Help You Protect What Matters!
Our myCentral policyholder website has been enhanced! myCentral allows you to manage and update your policies and billing accounts...
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MONDAY - FRIDAY 8:00 AM - 5:00 PM
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ADDRESS
Lima Office
212 W. High St.
Lima, Ohio 45801
Bluffton Office
105 S. Main St.
Bluffton, Ohio 45817
Feb 28, 20192 min read
Changing the Stigma of Insurance
I graduated from a four-year university with a degree in communications with no clear path in mind. All I knew was I needed to find a...
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Feb 27, 20192 min read
A Career Path You’ll Wish You Chose Sooner
When I first applied at Central, I had been looking for a stable job at a grounded and experienced company. While the job market can be...
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Feb 19, 20192 min read
Answering the Call through Customer Service
Shortly after finishing my undergraduate studies, my husband and I moved back to my hometown where I was working as a server at a local...
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Apr 25, 20182 min read
The Value of Servant Leadership
You need to genuinely care for those you work with and their well-being inside and outside of the office. Servant leadership involves...
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Mar 27, 20182 min read
The Best Route is the One You’ve Prepared For
Spring break trips are in full swing and many are planning upcoming summer vacations. The decision of whether to fly or drive to your...
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Mar 19, 20182 min read
Prepare Ahead to Prevent the Panic
Before you leave home, you should complete a risk assessment to be sure you can answer the following questions: What would you do if your...
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Mar 15, 20182 min read
Providing Peace of Mind on the Road
Consider the following scenarios: Your son/daughter is newly licensed and is super excited to take their first drive….alone. Have they...
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Mar 9, 20182 min read
Customer Service Then & Now
While browsing Pinterest the other day, I came across this photo of a phone operator from 1911. It made me stop and think about the...
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Feb 20, 20182 min read
This is Jazmine, How Can I Help You?
Less than a year ago, I was receiving a notice from my previous job stating that my branch was closing down. Like all of my coworkers, I...
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Feb 12, 20182 min read
Insurance and the Military: Two Career Paths, One Destination
Shortly after graduating college with a degree in criminal justice and a commission as an Officer in the Ohio Army National Guard, I...
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Dec 26, 20172 min read
New Year’s Resolution or One Word?
In 2017, I struggled to find my word. I didn’t want to pick just one. However, it is important to select only one so you can focus on...
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Nov 28, 20172 min read
Christmas Traditions Made with Family
When I was younger, one of my absolute favorite holiday traditions was going to our local performing arts center every December and...
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Oct 31, 20172 min read
One Word
“One Word creates clarity, power, passion, and life-change. The simple power of One Word is that it impacts all six dimensions of your...
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Sep 26, 20171 min read
Be a Part of the Team!
Dictionary.com defines teamwork as “cooperative or coordinated effort on the part of a group of persons acting together as a team or in...
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Aug 11, 20172 min read
Positive Employees Lead to Happy Customers
Lencioni explained that his two sons have just entered the workforce and said “If I could give them anything, its emotional intelligence....
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Jun 30, 20171 min read
The Do’s of Customer Service
DON’T be rude – DO treat the customer with respect: The quickest way to make an already angry customer more upset is by treating them...
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May 31, 20171 min read
The Benefits of Working with an Independent Agent
They provide choices. Your independent agent can find you the right carrier that can offer a blend of price, coverage, and service. They...
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May 10, 20172 min read
E-asy Button – Go Paperless
If you haven’t been asked this, I would be genuinely surprised. In today’s world, paper statements are becoming a thing of the past. Have...
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Apr 18, 20172 min read
Is Human Interaction Still Necessary in a Digital Lifestyle?
Websites. If a company does not have a great website, it immediately concerns me. As a young Millennial, I prefer to do as much as I can...
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